Shipping & Delivery

WE SEND OUR PACKAGES WITH DHL, DPD or UPS:

GERMANY € 4.90

GERMANY EXPRESS € 19.90
- If you order until 11am we deliver your order until 6pm the next business day. (Applies only to orders placed from Monday to Friday, excluding holidays)
- If you place an order after 11am, your parcel is going to be delivered two business days later
- Express shipment is only available with the following payment methods: Credit Card, PayPal or Sofort Banking
- Express shipments are delivered from Monday-Saturday, excluding holidays
- Express shipments are delivered throughout Germany, except to PACKSTATION, POSTFILIALE and a few individual postcodes

AUSTRIA € 6.90

SWITZERLAND € 24.90

ZONE 1 € 9.90
Belgium, Denmark, France, Netherlands, Finland, Sweden, Ireland, Italy, Luxembourg, Poland, United Kingdom, Monaco, Czech Republic

ZONE 2 € 14.90
Portugal, Spain, Bulgaria, Estonia, Hungary, Latvia, Lithuania, Norway, Romania, Greece, Slovakia, Slovenia

ZONE 3 € 39.90
All other countries

We also ship to DHL PACKSTATION! 

 

HOW LONG DOES THE DELIVERY TAKE?

The delivery time depends on the availability of a product and on the country where the order will be sent. Please note the availability and shipping information at the respective product page.


STANDARD SHIPPING

All “ready for shipment” items will be dispatched within 24 hours after receipt of your order (this applies only for orders placed on business days, for orders placed on Sundays and public holidays, the period shall be extended accordingly).

Once we have your order dispatched delivery times are as follows:

GERMANY: 1-3 business days
AUSTRIA: 3-6 business days
SWITZERLAND + EUROPEAN COUNTRIES: 4-8 business days
Rest of the World: delivery time depends on shipment method (Airmail/land/shipping) and recipients location.

Once we have processed your order, we will send you an e-mail with the tracking information of your order.

PLEASE NOTE: If you have chosen bank transfer as payment method we will send your order after we have received the full purchasing price including tax and shipping costs. This means, the faster you initiate the wire the faster we can send out your order.


TAX FREE ORDERS

Export deliveries to third party countries/ non-European countries will be charged without the German VAT (value added tax) of 19%. Please note when importing goods into a third party country, all goods are subject to import duties and are customable and taxable at the expense of the recipient.

NOTE: The duties and taxes will be declared by the corresponding customs office. Those duties are raised upon the import regulations of the country of destination. For more information, please, contact the relevant customs office.

 
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